Category Archives: Apple

Sorry you just can’t beat the Apple after sales experience

There’s a debate going on whether android is better than iOS , the iPhone better than the Samsung or HTC. But one debate not open for debate is Apple’s after sales service. It is a very strong reason to buy Apple.

Over the weekend, I visited the Apple Plymouth store in the UK. I had a genius appointment. My iPad Mini had a few issues, one of which was intermittent. Well, it was the friendliest visit to any store that I can recall, having a general chit chat. A brief look at the Mini, and then a swap for a new one. Hang on, that was 5 mins 10 seconds. There was no enforcing my consumer rights. No nothing. All jolly and friendly.

We then had a chat about the new store, and then I was asked would I like to work there. Apparently, it is a great place to work. Only problem would be that I would buy the entire store’s stock.

Now, some might say this was a one off. But it’s not. A few years ago my MacBook trackpad failed. It was replaced in the Apple Exeter store in 15 mins. My wife’s Nano power button failed one month out of warranty. Not only did Apple replace it with a brand new Nano, my wife was allowed to choose any colour.

Any all the above without any fuss. Seriously, who does after sales service this good.

Replies in the comments if you have any example?

Moving from iOS to Android – Samsung has you covered with Smart Switch

Samsung has launched Smart Switch to enable those moving from iOS to the Samsung S4 to find the equivalent apps with ease, transfer iPhone personal data, media and other content with ease.

The Samsung Smart Switch Migration app gives you the freedom and ease to switch from other smartphone platforms to Samsung Android mobile devices without the fear of losing your apps and personal content. First you need to visit http://www.samsungsmartswitch.com to get from your home computer to load your application files first. Smart Switch matches your favourite apps from your previous phone and recommends the exact app or similar ones from Google Play. When used with the Smart Switch desktop client, you can transfer personal content such as contacts, photos, calendar items, DRM-free music and videos from your previous phone so you can resume your busy lifestyle without missing a beat. If you just want to use the S4 app on your device you ca get it here.

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Carson Snap on iPhone 5 lens

Carson Optics have created a really neat snap on lens for the iPhone 5.

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The ML-515 LensMag™ from Carson Optical are a 2-pack of high powered magnet Magnifiers for the iPhone 5™. Included in each 2-pack is a 10x and 15x magnet Magnifier. Simply remove the case from your iPhone 5 and place the desired high powered magnet Magnifer over the camera. The LensMag™ will now act as a macro lens. No glue or additional pieces needed…the LensMag™ magnetically holds onto your iPhone directly. See detail you never though possible with your iPhone 5 and the LensMag™.

What’s clever about this attachment is that it uses a magnet that’s located inside the iPhone 5. It also looks less cumbersome than the Olloclip 3 in 1, although Olloclip does fisheye and wide angled too.

What would you do with a $10,000 Apple AppStore gift card

Apple on Thursday posted a countdown to 50 billion app download from the App Store, promising to give away a $10,000 App Store Gift Card to the person who downloads the landmark app.

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Question is, if you were lucky enough to win, could you actually spend $10,000 on Apps? It would be a struggle I reckon. Of course, if you do win, let me know and share some of that app love.

So what would you spend the win on?

Apple’s Debt Deal turns out to be a real money saver

Apple Inc. (AAPL) has avoided as much as $9 billion in taxes by financing part of a $55 billion stock buyback with debt rather than offshore cash that would have been billed by the U.S. government, according to Moody’s Investment Services and Bloomberg estimates.

Based on current rates, Apple will pay interest of about $308 million a year on the $17 billion bond offering, said Gerald Granovsky, a senior vice president at Moody’s. He also added that if the funds had come from Apple’s offshore cash pile of about $100 billion, the Cupertino, California-based iPhone maker would have had to pay a 35 percent tax to repatriate the money. That means Apple avoided about $9.2 billion in taxes. And since interest payments are tax-deductible, that’s another $100 million a year.

Looks like Apple has executed excellent financial prudence.

The original iPhone to be made obsolete by Apple

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Everything reaches an end point and soon it will be the original iPhone. Released in 2007, nearly 6 years ago, it took the world by storm.

However, Apple Retail Stores will soon be classifying the original iPhone as obsolete. Products considered ‘obsolete’ are ineligible for service parts and documentation at retail stores and cannot be repaired at mail-in AppleCare Repair Centres either.

To be honest it is incredible that this phone is still being offered to be repaired this amount of time after its release. But then this is Apple, you offer one of the best customer services of any company.

Believe it or not Apple is going to go back into debt

Last week, Apple announced its plans to return $100 billion in stock to investors over the next few years. The increase more than doubled Apple’s original capital return program of $45 billion. Quarterly dividend payments also increased 15%, or $3.05 per common share.

Apple has a huge cash pile, but despite that it will have to go into debt to finance a return program of this size. It’s the first time Apple has borrowed since 1996.

Reuters reported –

Apple took initial steps Monday for what would be its first debt sale ever, as the U.S. computer giant lays the groundwork for what would be one of the most anticipated bond sales of the year.

The company was to begin investor calls today led by Deutsche Bank and Goldman Sachs, a source familiar with the situation told IFR, and filed SEC paperwork for a debt offering.

San Francisco iPhone anti theft campaign

In San Francisco police are undertaking a new tactic to stop people from buying stolen iPhones by trapping them in undercover stings. Dressed in plain clothes, the officers are going around certain city areas and selling iPhones which they readily indicate are stolen. When someone tries to buy one, they make an arrest.

The goal is to reduce the market for stolen iPhones by scaring consumers away. The police say that in San Francisco half of all thefts involve stealing smartphones, and often thieves target women. The police are specifically setting up in areas that they know are popular for selling stolen goods, like the corner of 7th and Market Streets.

What would be even better would be for a stolen iPhone to be rendered useless by the phone company. That way if stolen it would have no value.