Last February, I signed up to one year of Amazon Prime using the special offer that was available. The service has been relatively good. Due to errors made in an order, Amazon offered to extend the membership by one month. And today is the last day.
Amazon Prime offers unlimited next day delivery, prime instant video (TV/Films), prime photos with unlimited cloud storage and Kindle lending library. It also allowed me to extend the prime benefits to my wife’s account.
As I live in a rural location, home delivery is probably used more than some people, so the unlimited next day delivery has had regular usage. As to the other parts of the membership, these have not really been used. Prime Instant Video – this was one of the other main reasons for signing up to the service last year, but being honest I have found significantly more to watch via Netflix. I had planned to stop Netflix, but this has not happened due to Netflix offering better content to watch. So the real value is in the delivery. Except next day delivery is becoming less and less, more like 2 day delivery, or in the with the order that I placed on Friday (for an in stock item), 4 days before delivery.
Anyway, whether or not you feel the service is worth £79 is up to you to decide.
The reason this post is titled “Be Careful” is because despite Amazon sending me at least 3 mailshot emails a day, I have not had one single email regarding the expiry of the Prime Membership. So be careful, add a date into your diary just in case you need to cancel the subscription.
Update – after writing this article, I realised Amazon did contact me regarding my membership, not via email, but by post, and that is why I didn’t remember anything about the expiry/renewal date.
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The price jumped from £49 to £79 last year. The only additional benefit has been the Sunday deliveries. For the record, I had emails about renewal but these were because the credit card had changed associated with the Prime membership.
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I had problems too. They did not send any reminder about renewal so your warning about putting it in your calendar/diary is good advice. In addition, I had cancelled the credit card I had used to sign up and they just simply went ahead and used another I had registered, without bothering to inform me. I was not too pleased as this was a zero interest card I didn’t want used. I complained twice and they first sent a reply that didn’t address the complaint and they ignored the second one. I then emailed Jeff Bezos, which did produce an immediate apology from “Executive Customer Relations” although they pointed out that using an alternate card is in their terms and conditions. They did cancel the charge on the card they had used however. So, yes, be careful.
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That’s a lot of effort you had to go to Mike to get situation resolved!
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