My first title of the post was very rude so I changed it.

4-5 days and no network service by Three UK. Each call promises a fix that day or the day after.

Last night I received the above text. They are implying 7 DAYS IS ACCEPTABLE TO UPDATE ME ON THE PROBLEM.

ARE THREE UK THAT IGNORANT. No proper explanation. 

My wife, myself and my Gear S all have 3 UK contract sims. And the 12 month plans all expire in 5 days. 

Now what should I do? ???

Update – after speaking to Three again it is likely to take 7 days. So I asked the question “are the engineers really going to work on either Christmas Day or Boxing Day.” Answer “No”

Update 2 – So after 5 days plus no work has started as no health and safety certificate has been obtained. And the tweeted timeframe provided for fixing is not correct as ascertained later on. It’s 7 days plus to fix.

Update 3 – PAC codes were promised to have arrived 2 hours ago. Guess what nothing has arrived yet. I’m keeping my options open at the moment but the longer this goes on …….

Update 4 – Three in Touch app is f**king useless so don’t bother suggesting using it. Why ? Calls over wifi are so bad even Three UK asked if I had a landline number they could call me back on! Texting. As I discovered I was in a different area last night at a work Xmas party. I had perfect 3 signal. But I couldn’t send my wife, also on 3, a text message because she was in an area without service. So that defeats the purpose of this app. I could text to a phone on a different network.