Samsung Galaxy S4 and the broken promises

I’m going to have a rant, so beware before you read on.

Lets step back, to the Samsung Galaxy Note, Note 2 and S3. Samsung promised all these devices at their respective launches would be available in 16/32/64gb memory configurations plus have the option for expanding the memory with a memory card. Sounds great doesn’t it. Except Samsung never made available in the UK any larger sizes other than 16gb.

Well, surely this would change with the release of the S4. Samsung clearly promoted the device would be available in 16/32/64gb. I had been asking Samsung UK prior to the launch for details on the pricing of the 32/64gb versions, as all you could pre-order was the 16gb.

Now, some of you might be wondering what the fuss is all about, as you can expand the memory with a memory card. Well, not so fast. In the latest version of android, you cannot save apps/games to the memory card, only internal memory. Some of the latest games need 2gb. Some apps run with their databases to 1gb. And a 16gb S4 only provides the user with approximately 9gb free out of the 16gb.

So prior to the launch Samsung UK told me more information would be made available when device launched. Then I asked again yesterday and this was my response from Samsung.

@gavinfabiani we haven’t had any news on this so at the moment we simply don’t know if they will or won’t.

So I investigated further and have discovered Samsung will not be making available anything other than the 16gb version.

So, once again Samsung have lied to us. They are lying to the general public who won’t be aware of the issues of apps and games not being able to be stored on the memory card.

And let’s not forget the lie about the processor. We were all promised the superb new Octa 8 core chip. Most S4’s around the world had an alternative quad core chip, not made by Samsung.

So am I being harsh on Samsung. Nope, if anything I am being gentle. You see lets take the iPhone. Apple announces different memory options, and guess what, they have always been available to purchase.

And just as a side point, Samsung was reported to the advertising watchdog by Note 2 users over its claims the Note 2 was available in 32/64gb, but no devices had been available. No action was taken by the watchdog, since they said that Samsung had now updated its website to state the Note 2 was only available in 16gb. The watchdog then said no further action would be taken now as Samsung’s website was now amended. Actually, what the Note 2 users really wanted was Samsung to make available the larger versions.

And as a last point, I had to return my Note 2 16gb as I ran out of memory for my apps and games.

So in summary, Samsung are full of broken promises. No larger memory configurations have been made available and most people have been short changed with an inferior processor.

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