I would like to thank Samsung for their personal caring customer service.

DPD delivered a package from Samsung today. It was labelled with the personal touch. Instead of using my name as that would be rude, they called me Samsung Customer followed by my address.

So I opened the package a moment ago. Inside was a Samsung Galaxy K Zoom case. This is the rare Pop Case in Blue for the K Zoom. It was meant to have arrived 11 weeks ago.

But Samsung have great service standards and as we all know 11 weeks is fantastic speed. Makes you wonder why they used DPD. Surely a helicopter drop would have been cheaper and faster.

As a side note I did receive an email 11 weeks ago apologising for the delay with the case. And that it would be with me next week. 1 week equals 11 weeks in Samsung’s World of customer service.

PS. I feel sorry for the low paid worker who spent 11 weeks molding this case.