Amazon Echo Dot – The Highs & Lows of Amazon’s Little Connected Miracle

Echo Dot<

Amazon had their Echo Dot on a Bank Holiday offer which took £10 off the price, making it £39.99. The offer is still valid today on Cyber Monday, so if you want one, click the link below in the useful links section at the end of the article.

There is not much to the Amazon Echo Dot. In the box is the Echo Dot itself, a micro USB cable that plugs into the UK adapter. A few mini booklets are provided. All you have to do is download the Amazon Alexa app, plug the Echo Dot in to the power socket, sign in via the app and it takes your wifi credentials and sets itself up.

You can now say things like, Alexa will it rain tomorrow. Or will it rain on Wednesday, and stuff like that. If you want the Echo Dot powered by a voice spoken assistant called Alexa, you can add more features, called skills. The USA has over 3,000 skills. The UK is somewhat behind that number, but it has only recently been launched in the UK.

So what can the Echo Dot do now –

– Amazon Echo Dot is a hands-free, voice-controlled device that uses Alexa to play music, control smart home devices, provide information, read the news, set alarms and more
– Connects to speakers or headphones through Bluetooth or 3.5 mm stereo cable to play music from Amazon Music, Spotify and TuneIn
– Controls lights, switches, thermostats and more with compatible connected devices from WeMo, Philips Hue, Hive, Netatmo, Nest, tado° and others
– Hears you from across the room with 7 microphones for far-field hands-free voice control, even in noisy environments or while playing music
– Includes a built-in speaker so it can work on its own as a smart alarm clock in the bedroom, an assistant in the kitchen, or anywhere you might want a voice-controlled device
– Always getting smarter – Alexa updates through the cloud automatically and is continually learning, adding new features and skills

So in no particular order these are the lows and highs, starting with the lows first –

– sometimes it did not understand my voice/accent.
– you have to remember to start every sentence with Alexa. It is not aware of context and any commands have to be spoken precisely as it has been programmed
– my Belkin Wemo Smart Lights did not work with the Echo Dot without adding a skill (or service) from Konomi. Once added I could say things like “Alexa, lights on”. This was all working perfectly, and then none of the voice commands worked. I got this working again, only for it to fail again
– Be careful with compatibility. I though Wemo products were supported by the Echo Dot. Turns out it is only certain WeMo products and not my smart lights. (in hindsight it would have made more sense 2 years ago to spend the extra and buy Philips Hue lights)

And now for the highs –

– setup was a breeze
– I really like the small size of the Echo Dot. It is small enough to not disturb the look of any room. The microphones work really well.
– despite the issues with Belkin WeMo Smart light bulbs, this is the only product that has been able to connect to these and allow operation by voice
– Amazon’s Echo and Echo Dot has vastly more connectivity services than Apple’s HomeKit.
– The speaker on the Echo Dot is much louder than I expected and sat on a solid wooden shelf delivers a lot of punch for its size
– With Prime Music (the free option) I can play music from most genres
– If the sound is not loud enough, connecting to a bigger speaker is easy.
– Its early days but the amount of stuff and services the Echo can connect to is vast

The big plus is it doesn’t need voice training. That means my wife can turn the lights on, off or dim them using her voice. Early days but so far, its great fun and impressive little piece of kit.

Useful Links
Amazon Echo Dot

Amazon’s Cyber Monday Sale – My best picks from today’s deals

Amazon’s Cyber Monday Deals are live today. Once again, I have picked out the best so far for today . You should also have a browse yourself for the tech deals using the link below. I will update this post throughout the day.

Big discounts on smart home products, worth browsing this section as some great big brand gear on offer e.g. Amazon Alexa, Hive, Nest, Netatmo, Philips, Sonos
http://amzn.to/2fmNQC2

£20 off Amazon Fire 7 Tablet now £29.99
http://amzn.to/2fRvvcj

£10 off Amazon Fire TV Stick £24.99 now
http://amzn.to/2gJiRks

50% off the most have toys for this year.
http://amzn.to/2fmTNP8

£30 off Amazon Echo and £10 off Amazon Echo Dot. The smaller Dot does have a built in speaker as well.
http://amzn.to/2g1vh5c

69% off. 200gb Sandisk micro SD card. Now £42.99
http://amzn.to/2gxoNIo

23% off Blu Vivo 6 – 4G LTE SIM-Free Smartphone -64GB+4GB RAM now £184.99 . Look at the spec vs price. Full Body Metal Design, 5.5″ Full HD Curved Display + Corning Gorilla Glass 3, 13MP Sony IMX258 with PDAF and Laser Autofocus + 8MP Front Camera,MediaTek Helio P10 64-Bit 1.8GHz Octa Core processor, 64GB Internal Memory 4 GB RAM and Micro SD up to 64GB,Fingerprint Sensor and Security supported; Equipped with 3,130 mAh Battery and DTS Surround Sound, 4G LTE/FDD(1/3/7/8/20) ,4G LTE TDD(38/39/40/41), 3G (900/1900/2100) – new model too
http://amzn.to/2gzZhnc

55% Sennheiser HD 598 cS – unique opportunity to get these headphones. These are closed back, 23 ohms, 115db, making them ideal for portable devices. Mine arrived yesterday and they sound awesome. Highly recommended !!!
http://amzn.to/2fB1ShV

Up to £350 off TV’s and projectors, major brands. Getting a new TV now is a good time at these prices
http://amzn.to/2fmMyXD

Massive discounts on 55 inch 4K TV’s from Sony, Samsung, HiSense, LG and Panasonic
http://amzn.to/2fB8751

Same as above but for 40 inch TV’s from all the major brands
http://amzn.to/2gqpy6d

Up to £250 off laptops, major brand laptops
http://amzn.to/2gLoDRW

£199 Xbox One S 500gb Bundle – Minecraft and Forza Horizon 3
http://amzn.to/2gvPiis

From £229 – 249 Sony Playstation 4 1TB Deal Bundles – Call of Duty Legacy Edition Bundle + FIFA 17 / Lego SW Game + Movie / Uncharted 4 / Mega Game Packs
http://amzn.to/2gqoKOv

Large discounts across all Sandisk Micro SD cards from £5.99!
http://amzn.to/2gvMwtU

32% of Wileyfox Swift 2 and Wileyfox Swift 2 Plus
http://amzn.to/2g6jdgC

28% off Nest Security Camera now £114.99
http://amzn.to/2gCYO6t

£30 off Sonos Play Speaker
http://amzn.to/2gmhzqD

Up to 40% off Withings Activity Watches, Trackers
http://amzn.to/2g6mEUz

Up to 50% off Smart Home lighting
http://amzn.to/2fxc9LY

Amazon’s Black Friday Sale Continues – My Best New Picks for Sunday

Amazon’s Black Friday Deals on Sunday. Once again, like yesterday there are lots of good deals. I have picked out the best so far for today . You should also have a browse yourself for the tech deals using the link below. I will update this post throughout the day.

All the tech , gadgets, phones, headphones, audio & computing deals today
http://amzn.to/2fRwsBj

Big discounts on smart home products, worth browsing this section as some great big brand gear on offer e.g. Amazon Alexa, Hive, Nest, Netatmo, Philips, Sonos
http://amzn.to/2fmNQC2

£20 off Amazon Fire 7 Tablet now £29.99
http://amzn.to/2fRvvcj

£10 off Amazon Fire TV Stick £24.99 now
http://amzn.to/2gJiRks

50% off the most have toys for this year.
http://amzn.to/2fmTNP8

£30 off Amazon Echo and £10 off Amazon Echo Dot. The smaller Dot does have a built in speaker as well.
http://amzn.to/2g1vh5c

55% Sennheiser HD 598 cS – unique opportunity to get these headphones. These are closed back, 23 ohms, 115db, making them ideal for portable devices. Mine arrived yesterday and they sound awesome.
http://amzn.to/2fB1ShV

Up to £350 off TV’s and projectors, major brands. Getting a new TV now is a good time at these prices
http://amzn.to/2fmMyXD

Up to £250 off laptops, major brand laptops
http://amzn.to/2gLoDRW

£199 Xbox One S 500gb Bundle – Minecraft and Forza Horizon 3
http://amzn.to/2gvPiis

From £229 – 249 Sony Playstation 4 1TB Deal Bundles – Call of Duty Legacy Edition Bundle + FIFA 17 / Lego SW Game + Movie / Uncharted 4 / Mega Game Packs
http://amzn.to/2gqoKOv

Large discounts across all Sandisk Micro SD cards from £5.99!
http://amzn.to/2gvMwtU

25% off Anker Best selling products. Some great stuff available.
http://amzn.to/2gtXjDH

£100 off Pioneer XDP-100R – High resolution Digital Audio Player. I reviewed this too. Stunning piece of kit
http://amzn.to/2gLgI79

£150 off Astell & Kern AK JR High Resolution Audio Player – stunning sound and great price
http://amzn.to/2gLl2TL

Amazon’s Black Friday Sale Continues – My Best New Picks for Saturday

Amazon’s Black Friday Deals on Saturday. Once again, like yesterday there are lots of good deals. I have picked out the best so far for today along with the times of lightning deals to look out for. You should also have a browse yourself for the tech deals using the link below.

All the tech , gadgets, phones, headphones, audio & computing deals today
http://amzn.to/2gicX51

£10 off Amazon Fire TV Stick £24.99 now
http://amzn.to/2gJiRks

£30 off Amazon Echo and £10 off Amazon Echo Dot. The smaller Dot does have a built in speaker as well.
http://amzn.to/2g1vh5c

55% Sennheiser HD 598 cS – unique opportunity to get these headphones. These are closed back, 23 ohms, 115db, making them ideal for portable devices.
http://amzn.to/2fB1ShV

£199 Xbox One S 500gb Bundle – Minecraft and Forza Horizon 3
http://amzn.to/2gvPiis

From £229 – 249 Sony Playstation 4 1TB Deal Bundles – Call of Duty Legacy Edition Bundle + FIFA 17 / Lego SW Game + Movie / Uncharted 4 / Mega Game Packs
http://amzn.to/2gqoKOv

Large discounts across all Sandisk Micro SD cards from £5.99!
http://amzn.to/2gvMwtU

Massive discounts on 55 inch 4K TV’s from Sony, Samsung, HiSense, LG and Panasonic
http://amzn.to/2fB8751

Same as above but for 40 inch TV’s from all the major brands
http://amzn.to/2gqpy6d

I will add the lightning deals when I see some that are worth including. None so far but its early on Saturday morning.

It’s Black Friday – My Top Picks on Amazon along with times of the best lightning deals – UPDATED

Amazon’s Black Friday Deals. There are so many today. I will update this list throughout the day, so do check back. Also have a browse yourself for the tech deals using the link below.

All the tech , gadgets, phones, headphones, audio & computing deals today
http://amzn.to/2gicX51

The best deals on TV’s, laptops, Surface Pro, Sony Playstation bundles, Xbox and more
http://amzn.to/2glmFDt

20% off Amazon Echo now £119.99
http://amzn.to/2glpIf3

£10 off Amazon Echo Dot now £39.99. In case you’re wondering this does have a speaker built in.
http://amzn.to/2fKvZ43

55% off Sennheiser HD598 Closed Back Headphones. These are desgined for portable devices.Two cable options: 3 m detachable cable with 6.3 mm jack and 1.2 m detachable inline remote with 3.5 mm jack. These are 23ohms and have a 115db efficiency.
http://amzn.to/2fWXaeR

128gb Sandisk Micro SD card £22.99 – amazing price
http://amzn.to/2fX7GTr

30% off Amazon Kindle Paperwhites
http://amzn.to/2feZFFq

£10 off Amazon Fire TV Stick £24.99 now
http://amzn.to/2gJiRks

£20 off Amazon Fire 7 Tablet now £29.99
http://amzn.to/2g1YhYd

28% off Fitbit Blaze smartwatch fitness – lowest price
http://amzn.to/2fX85VY

32% of Wileyfox Swift 2 and Wileyfox Swift 2 Plus
http://amzn.to/2g6jdgC

28% off Nest Security Camera now £114.99
http://amzn.to/2gCYO6t

£30 off Sonos Play Speaker
http://amzn.to/2gmhzqD

Up to 40% off Withings Activity Watches, Trackers
http://amzn.to/2g6mEUz

Up to 50% off Smart Home lighting
http://amzn.to/2fxc9LY

Adobe Creative Cloud Photography Plan: Photoshop CC Plus Lightroom – 12-Month Licence – Download (PC/Mac).
http://amzn.to/2gsAgKD

Lightning deals. Most Amazon Basics cables, iOS cables, adapters, on a lightning deal from 7.59am. Includes all batteries, packs, chargers.
http://amzn.to/2fWZRNs

Lightning deals. Most Amazon Basics laptop cases, iPhone 7 Cases, on offer today. Deals from 7pm on some speakers.
http://amzn.to/2gliAPB

Lightning Deal. 7.59am. Apple iPhone SE Gold 16gb Sim Free Certified Refurbished
http://amzn.to/2gr4nlC

Lightning deal at 8.59. Amazon Basics AA Pre Charged Rechargeable Batteries. Pack of 8.
http://amzn.to/2g9uQ6I

Lightning deal at 8.59. TP Link Smart Plug. Works with Alexa. With energy monitoring too.
http://amzn.to/2fdcx3B

Lightning deal at 10.14am. Fiio X1 Music Player.
http://amzn.to/2glcLBI

Lightning deal at 10.34am. Beyerdynamic T1 Luxury 2nd Gen Headphones.
http://amzn.to/2fwoUq5

Lightning deal at 2.14pm. AIAIAI TMA-2 DJ Headphones
http://amzn.to/2gr63vq

Lightning deal at. Harman Kardon External Wireless Bluetooth Adaptor. 6.24pm
http://amzn.to/2fWXGtk

Lightning deal at 7.14pm. RHA T10i High Fidelity In ear headphones.
http://amzn.to/2gFlGT5

My Top Picks for Amazon’s Black Fridays Deals on Thursday with Lightning Deals Start Times

Amazon’s Black Friday Deal for Thursday seem to be ramping up with better quality items. Yesterday, Amazon added stuff during the day too. I will update this post later on. For now below are my top picks along with any start times for the lightning deals.

All the tech , gadgets, phones, headphones, audio & computing deals today
http://amzn.to/2gicX51

30% off Amazon Kindle Paperwhites
http://amzn.to/2feZFFq

£10 off Amazon Fire TV Stick £24.99 now
http://amzn.to/2gJiRks

32% of Wileyfox Swift 2 and Wileyfox Swift 2 Plus
http://amzn.to/2g6jdgC

Lightning Deal. at 8am. Bose Soundlink On Ear Wireless Bluetooth headphones. These will go super fast.
http://amzn.to/2f9wHLS

28% off Nest Security Camera now £114.99
http://amzn.to/2gCYO6t

Up to 40% off Withings Activity Watches, Trackers
http://amzn.to/2g6mEUz

Lightning deal at 9.10am. Fiio X7 MP3/MP4 Player. This will go fast.
http://amzn.to/2gCVM1Y

Lightning deal at 12.40pm. RHA T10 in ear headphones.
http://amzn.to/2gD20iH

Lightning deal at 3pm. Bowers & Wilkins P5 on ear headphone. 2nd gen.
http://amzn.to/2f9xz39

Lightnind deal at 11.59pm. Bluedio V Victory Patented 12 Driver Bluetooth headphones. I have reviewed these too.
http://amzn.to/2g6h84w

MacBook Pro with Touch Bar – Day 2 – Battery and More Experiences

MacBook Pro 1

Day 2 with the MacBook Pro with Touch Bar. Don’t forget to check out yesterday’s first experiences.

So after a full day, I am still enjoying my MacBook Pro. I have found a few more instances where I am using the Touch Bar too.

So firstly the first full charge and near discharge of battery only produced 8 hours usage. Apple claim 10 hours. I can never see this being reached. To achieve my 8 hours battery life, I had bluetooth, wifi and location services left on. 4 email accounts were active using the mail app. Tweetbot for Mac was streaming in the background. For 60 mins I was streaming a TV show to the Apple TV directly from the MacBook Pro. Other activities including watching some YouTube videos and typing a few bits and pieces, as well as browsing the internet using Safari.

The enhanced colour gamut retina screen is beautiful. Anything and everything you do on it looks great. Listening to any sound is superb via the in built speakers. I have had one instance when the sound wouldn’t play through the inbuilt speakers so I had to soft reset the machine to fix the problem. Bluetooth music audio is truly excellent.

I deliberately subscribed to iTunes Match to ensure my 100gb of music sitting on my old MacBook would be available on any Apple device. This also meant I did not have to worry about transferring data using cables between the old and new devices. Nor would I need a dongle or adapter. I also paid for a higher storage limit with Apple, along with iCloud Photos. With iCloud Drive switched on, all my documents appeared on my new mac. With iCloud Photos and iTunes Match I now have all my music and photos on my new device. To get all my music stored locally as well as the iCloud, I just created a new playlist for all my music and downloaded this playlist, which would make iTunes Match to download every song to the new machine. This was completed overnight.

I have deliberately wanted to try and use all the Apple services and hardware to try and experience the Apple Eco system in full. iCloud seems to work really well, but with more usage and testing I am sure I might found some bugs.

The power and speed of the new MacBook is incredible. Go to the applications page, select all the apps, then do command O. (O is for Open). This will open every app on the MacBook. It will do this really fast.

And now to the Touch Bar. I am not going out of my way to use it all all, but it definitely improves the flow for some tasks. I haven’t found it essential yet, but like having Touch ID, it is a pleasant extra to have available. Scrubbing through YouTube videos using the Touch Bar works really smoothly. Having menu shortcuts on the Touch Bar do bring to life shortcuts that I didn’t know existed.

I haven’t really found any negatives yet. It really is a positive experience, albeit an expensive one. In time as I use it more, I will see whether I believe it represents good value for money. However, the reality is this. If you want a new MacBook Pro, either buy one or don’t. These are your only choices!

Black Friday Deals – My Pick for Today including times of the Lightning Deals

Amazon’s Black Friday Deals this Wednesday are really good but you need to search through over 500 entries. I have searched through all the current options and highlighted a few of my favourites plus lightning deals and the start times.

If you want to browse all the tech, computer, phones, headphones and accessories only
http://amzn.to/2geI4hH

30% off Amazon Kindle Paperwhites – good reader too
http://amzn.to/2feZFFq

£10 off Amazon Fire TV Stick £24.99 now – this is a usual discount during sale times but if you haven’t got one, its a great product
http://amzn.to/2gJiRks

£20 off Amazon Fire 7 Tablet now £29.99- cheap as chips really
http://amzn.to/2g1YhYd

48% off LG SH6 All-in-1 Sound Bar – Black £209.99
http://amzn.to/2geHfp1

Lightning deal at 8.40am Fiio X5ii 2nd gen Audio Player. This came up yesterday on a lightning deal and all got taken really fast. I missed this yesterday, so am hoping for good news today.
http://amzn.to/2gJkxdX

Lightning deal at 8.45am Fiio X3 Lossless Portable Audio Player . Again this went really fast yesterday.
http://amzn.to/2f5oRmF

Lightning deal at 10.10am Sony RX100 MK2 Amazing Pro Camera with 1 inch Carl Zeiss lens
http://amzn.to/2gJpXWr

Lightning Deal at 11.00am Sony NW-ZX100HN High Resolution Audio Walkman with Noise Cancelling
http://amzn.to/2gJuqIi

Lightning Deal at Sony Bravia KD55XD8005 55-Inch Android 4K HDR Ultra HD Smart TV (2016 Model) with TRILUMINOS Display, PlayStation Now, Google Cast – Black. This went extremely fast the other day.
http://amzn.to/2geK8X2


The new MacBook Pro with Touch Bar – My First Impressions – Speed & Beauty

MacBook Pro 2

Welcome to my first impressions of my new MacBook Pro 13 inch with the Touch Bar. Below are my first impressions of the new MacBook Pro from Apple.

It is late at night when I typed this post on my new MacBook Pro but I wanted to try and share how things have been plodding along. Plodding is the wrong word as you will read shortly. Whilst typing this post, I tested the bluetooth audio with my Sony MDR-1000x and Beats Wireless Solo 3 headphones. Both sounded excellent and there were no drop outs with the bluetooth.

I wasn’t meant to receive my MacBook Pro order until mid December but fortune happened to be in my favour yesterday. I had to pass by my local Apple Store in Plymouth to try and sort out my wife’s iPhone 6S battery problem and whilst I was waiting to resolve the issue (which was resolved brilliantly by the Apple staff in Plymouth, see update to yesterday’s post) I asked if they had a demo of the new MacBook with Touch Bar available. The answer was no, but stock had just arrived in the store and did I want to buy one now. Well, I said yes, surprise surprise.

I am upgrading my MacBook Pro from 2010 which had 4gb ram, a 512 hard drive and some anaemic processor compared to what’s available in 2016. I have a 13 inch MacBook Pro with Touch Bar which is the perfect size for me. It also has 16gb ram, 512 SSD and a 3.3GHz Core i7 processor.

So unboxing the MacBook Pro is a joy. The hardware is stunning in space grey. The MacBook Pro looks stunning. My wife totally agrees with me on this front too. It feels a lot lighter than my old machine and is a smaller profile. Adapters are not an issue for me as I have a few Choetech USB Type C to USB adapters and other Type C cables already. A pair of the Choetech adapters cost £5.99 – Click HERE for More Info. so the issue of adapters is a non starter. The benefit of the more powerful Thunderbolt 3 ports is a bonus in the long run.

The next massive difference is the SPEED. OMFG. This machine flies like a rocket. Lifting the lid, and it starts automatically from a cold boot. A few logins later and less than 5 mins, its setup with my Apple ID, iCloud Photos, Siri, Touch ID, Apple Pay and iTunes Match. Next its time to install Adobe Creative Cloud and Lightroom and Photoshop. To give you some idea in the difference of the speed between my old MacBook Pro and new MacBook Pro, Adobe Lightroom would take the same amount of time to open on my old machine as it took to boil the kettle and make a cup of tea. The new MacBook Pro took just over 6 seconds.

So what else have I noticed? Well the keyboard is totally different to my old keyboard and I was thumping the keys too heavily at first. I now am using less pressure and I am typing really really fast. Took me about one hour to adjust to the new keyboard. The screen makes my photos shine. The new colour gamut which matches the iPhone 7 Plus screen is noticeably better than my old MacBook Pro.

MacBook Pro 1

So what about the Touch Bar? Is it gimmick or useful. At first I completed ignored it but as I have gone to do more and more things with the MacBook Pro I have started to use it and it is a smart tool to have. As I type circa 80 words a minute, the word suggestions on the Touch Bar aren’t really useful unless I am trying to type a long word that I am not 100% sure on its spelling. But for other actions it is a quick way to adjust settings, scroll and more. However, it is a feature that I will need to adjust too as time progressed.

For the first time, I have the latest iPhone with the latest MacBook hardware and can fully utilise all the tight integration between the devices. This makes me very happy.

Anyway, these are first impressions. More soon. Any questions, ask away in the comments or find me on all the usual social media channels.

Finally, my thanks to Will and all the lovely staff at Apple Plymouth for their assistance. They are really a friendly bunch and when I unboxed the MacBook Pro with Touch Bar, this was the first time any of the staff had seen one first hand. Some it was a wow moment for everyone 🙂

What has happened to the legendary Apple Service? – UPDATED

UPDATE – So after Apple Telephone support rattled my cage, all got resolved by a quick visit to my local Apple Store in Plymouth. After a few diagnostic tests, Apple decided to replace my wife’s iPhone 6S with a new one, and without any fuss. My thanks to the everyone at Apple Plymouth.

Yesterday I mentioned about Apple’s Battery Replacement Programme for the iPhone 6S.

In a nutshell Apple had determined that a very small number of iPhone 6s devices unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.

I mentioned that my wife’s 6S had been constantly shutting down unexpectedly. I had thought this was down to a software failure. So I followed the links in the Apple support article to book an appointment at my local Apple Genius bar to get the battery swapped.

There were none available for the next 7 days at my local Apple Store. In fact there were none anywhere except one location which only had one time slot left and this was for a store too far away. So I decided to instigate a call to Apple Support to double check that my wife’s phone was being impacted by the fault as described.

So after holding for 25 mins for a support agent, I was told that the battery diagnostic test that can be run remotely does not confirm if the particular phone has the problem. The suggestion by Apple was for them to post me a box, to place the iPhone into, return back to them, and they will then return the phone once fixed. I told the support agent this solution was not acceptable. There was no way my wife could be without her phone. So the support agent told me to keep checking back each day to see if there are any new Genius appointments.

Why are there no Genius appointments anywhere? There are more Apple stores than ever before too. This NEVER used to be like this. It seems to me Apple was deliberately forcing the postal option.

Well my wife had the best solution. She made the following comments. The phone is just over 12 months old and a lot of money was spent on the iPhone. It Apple can’t fix the phone, they can bloody refund my money in full, and I will then buy one that does work properly.

Sounds fair to me!