I’ve received the following email. Sad to see this store close as one of the better examples of a shop having plenty of stock and excellent product knowledge.
“Dear Mr Fabiani-laymond
CLOSURE OF EXETER SONY CENTRE
I am contacting you as one of our valued customers to advise you that sadly, as of Saturday 9th of November 2013, our Exeter Sony Centre closed down. It is with great regret that I make this announcement – unfortunately the retail environment has changed significantly over the last 4 years since we opened the store and this, coupled with escalating rent and rates, meant we were simply unable to continue to operate the store as a viable business entity.
Firstly, from everyone at the store, we would all like to thank you for your custom. We really appreciate your loyalty. We hope that you were satisfied with the level of service that you received, and just as importantly, we hope that you are happy with your purchase.
I would like to reassure you that although our Exeter store has now closed, our Sony Centre in Plymouth will be taking care of all our existing customers and providing the same high standard of backup and customer service that we offered during our time open in Exeter.
Store Manager Neil Simm and his team will be more than happy to assist in any way possible. I have included the contact details for the store below. Should you require any assistance or support, please do not hesitate to get in touch:
Sony Centre
62 Cornwall Street
PLYMOUTH
PL1 1LR
Telephone: 01752 251155
Email: plymouth@sonycentres.co.uk
I would very much like to take this opportunity to once again say thank you for your custom and I am confident that our team in Plymouth will be able to assist you in the future.
Yours sincerely
Nigel Facey
Store Manager”
Very disappointed to see the exeter store closed. We were thinking about a new tv for Christmas after a trade in quote that we received from one of the Exeter store staff. Unfortunately as Plymouth doesn’t have as good facilities and selection of shops it’s unlikely we would be travelling all that way. Are there any signs of another sony store or franchise opening up any closer?
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Actually I would say I preferred Plymouth Sony Centre over the Exeter store. Plymouth has more variety and shops than Exeter. You just have to walk or drive more to get to them. Also not as fancy as Princesshay.
If you do go to Plymouth Sony , ask for Alan. He is very helpful.
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Please can you tell me .one of my students bought a laptop from the exeter branch and can not get it to work is there any where he can take it only he lives in Torquay
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Hi Tracy. I suggest he calls the Sony Plymouth on 01752 251155. They would be best to answer any questions. Gavin
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